How new technologies and products arise from customer needs.
Traulsen is unique in our approach to developing new technologies, new products, new features and new applications in foodservice. We are the only manufacturer with two research and development operations. The Traulsen Technology and Testing Center is based on advanced thinking. The Traulsen Consultant Services Group is based on advanced listening. Together, they build customer trust by understanding what our customers need and putting all our resources into finding solutions, now and into the future.
The Traulsen Consultant Services Group has a unique role within the company: to solve individual customer challenges with custom or specified solutions. The group can call upon the full range of Traulsen’s engineering and manufacturing resources and expertise to create the customized, high-quality solutions that work best in a customer’s individual operation. The Consultant Services Group provides foodservice consultants with an exceptionally high level of personal service. But the solutions the group develops are often the source of new technologies, products and features across Traulsen’s entire product line. At Traulsen, our Consultant Services Group is also an R&D department.
Many Traulsen products began as special applications that were developed under the guidance of the Consultant Services Group, based on customer input about food safety, food quality and improving operational efficiencies. Below is a partial list of Traulsen special application products that were initially created to meet specific customer requests: