Hobart and Traulsen, part of parent company ITW Food
Equipment Group, respect your personal privacy and are committed to adhering to
federal and state privacy laws and industry guidelines in order to protect you
handle the personal information that you provide to us on this Web site and other
only to the Web Site, not to any other ITW or third-party sites that may be
accessible from here.
- what information Traulsen collects from you;
- how Traulsen uses your information;
- what choices you have about how Traulsen treats your information;
- how Traulsen protects your privacy;
- what Traulsen does about children visiting the Web Site;
- how you can contact Traulsen
1. INFORMATION TRAULSEN COLLECTS FROM YOU
You can visit Traulsen’s
Web Site to read product and company information without telling us who you are
and without revealing any personally identifiable information. There are
instances, however, where Traulsen requests personally identifiable information
to provide you a service, such as e-business or correspondence, or to respond
to a request for information. Described below are the ways in which Traulsen
actively and passively collects information during a Web Site visit. This
information is collected and stored in a manner appropriate to the nature of
the data by ITW, Traulsen, Traulsen’s affiliates and its third-party service
providers (i.e., a Traulsen dealer) and is used to fulfill your requests, as
further described below.
Active Information Collection
Like many other Web sites, we actively collect
information from our visitors both by asking specific questions on this Web
Site and by permitting you to communicate directly with us via online forms and
e-mail. Some of the information that you submit may be personally identifiable
(that is, information that can be uniquely identified with you, such as your
name, business name, address, phone number, fax number, e-mail address, etc.).
Also, if you place an order, you may be required to provide financial
Traulsen does not have control over the privacy
policies applied by any other party that you may disclose information to. If
contact that party directly, and we encourage you to do so.
If you register with this Web Site in order to gain
access to certain site features, during the registration process we may ask for
your first and last name, job title, e-mail address, telephone number, company
name and postal address, all of which are generally required in order to
complete the registration. We also may ask you for other optional information,
such as your experience with Traulsen products. Registered users who provide
this information and register can benefit from access to additional information
about Traulsen products and other features that Traulsen may offer from time to
Passive Information Collection
As you navigate through a Web site, certain
information can be passively collected (that is, gathered without you actively
providing the information) using various technologies and means, such as
navigational data collection. Like most Web site operators, we track IP
addresses, assign Internet tags, and use both session and persistent cookies.
password so you don't have to re-enter it each time you visit a password
protected area, keep track of your shopping cart and deliver content specific
who participate in our Preferred Online Dealer program. You should be aware
that we may use these cookies for other purposes now and in the future. Our
system also automatically gathers information about the areas you visit on this
Web Site and collects operational information about the technology you use,
such as the Web site that referred you to us and your browser, screen name,
type of computer, operating systems and Internet service providers.
We passively collect information to generate statistics
and measure site activity in order to understand what areas of this Web Site
are most popular, which areas may require improvement and what technologies are
being used by our visitors. This information helps us to update and improve
this Web Site and enhance the usefulness of customer visits. We also use this
information for security purposes, to detect and to block security breaches and
to provide you with a safe online environment.
2. HOW TRAULSEN USES YOUR INFORMATION
Traulsen uses your personal information to enhance the
operation of this Web Site, allowing you to use all of its features and provide
you with the services that you request (e.g., fulfilling orders, contacting
purchasers to inform them of their order status, sending promotional information,
enhancing our Web Site and the operation of our Web Site, serving
advertisements, for statistical purposes). Traulsen may and does partner with
other companies to provide specific services such as using an outside shipping
company to ship orders, a credit card processing company to bill users and
other such items related to your visit to this Web Site. As a result, when you
access our services on this Web Site, we may share this information with other
parties to use personally identifiable information except for the purposes of
providing these services, Traulsen does not guarantee that this information
will not be used in other matters by Traulsen or by these third-party providers.
Traulsen may send you information about its products
and services and may contact you about new features or products in which it
believes you may be interested. Traulsen also may use your contact information
for marketing and other purposes. In addition, we may provide aggregate
statistics about our customers, sales, online traffic patterns and related
information to reputable third parties, but these statistics will not include
any personally identifying information. Traulsen also will disclose any
information that it is required to disclose by law or by an appropriate
From time to time, Traulsen conducts online surveys.
We use contact data from our surveys to send users information about our
company, provide Web Site survey results when available, and for marketing and
Although Traulsen does not currently rent, sell, or otherwise share your information with third parties for purposes unrelated to this Web Site, it may do so in the future. If you do not want your information to be shared, you should contact us at email@example.com, as described in Section 3.
3. CHOICES YOU HAVE ABOUT HOW TRAULSEN USES YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us.
You may send us an e-mail message at firstname.lastname@example.org, to request access to, correct or delete any personal information that you have provided to us. To protect your privacy, we will only respond to e-mail messages sent from the e-mail account you specified when you gave us your contact information. Should you elect to have your information deleted, we will also delete your user account.
You also may opt out of having your e-mail address used for promotional purposes by Traulsen. This opt out does not apply to information provided to Traulsen as a result of a product purchase, warranty registration, product service experience or other transactions. If you no longer wish to receive information or promotional materials from us by e-mail you may opt out of receiving these communications. We offer two methods for such opt-out choices. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. You also may send us an e-mail stating your request addressed to email@example.com.
4. HOW TRAULSEN PROTECTS YOUR INFORMATION
When you place orders or submit a new password to us, we offer the use of a secure server. The secure server encrypts all sensitive information you input before it is sent to us. Furthermore, every reasonable effort is made to protect customer data from unauthorized access. We use both technical and procedural methods to maintain the integrity and security of our databases, including but not limited to SSL encryption for data transfer, firewalls, restricted access to data, employee training, and other methods.
This Web Site contains links to other web sites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this Web Site, you do so at your own risk.
5. WHAT TRAULSEN DOES ABOUT CHILDREN VISITING THIS WEB SITE
This Web Site is not intended for children under the age of 13. We will not knowingly collect information from Web Site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online.
6. HOW YOU CAN CONTACT TRAULSEN
4401 Blue Mound Road
Fort Worth, TX 76106